founded on getting your clients great results.
But if you want your business to be extraordinary,
you have to provide more than results.
You have to have the Experience Factor.
You have to make your training business more
than just a place that proves workouts…
It has to be somewhere that people leave talking
about.
How do you do that?
You first need to decide what you want your business
to stand for…let me give you an example:
With Athletic Revolution & the IYCA, we want each
person's experience to be Unique, Exciting & Memorable.
That begins with how people are greeted and how
customer service requests are handled…but it's so much
more than that.
It's personal calls from the owners of the organization and
working to make people feel special and important
with each interaction we have with them.
It's a culture we're trying to infuse throughout those
organizations each and every day.
So what do you want your client's experience to be?
will they be greeted by name and made to feel like they're
the most important person around?
Will you create a high energy atmosphere with music,
motivation and an environment that people can't wait
to be part of?
Will you make sure that each client knows how important
they are to you with personal cards, calls and the occasional
chat?
Most businesses are only interested selling 'stuff.' Those
businesses are quickly forgotten and easily ignored.
Focus on the E-Factor and wow everyone you do business
with. Visiting your business will be a high point of their day
and they won't be able to stop talking about you.
Dedicated to your success –
Pat
P.S. – Workout Muse just launched 30-30 Mayhem…and if
you want something that will instantly add energy to your
training sessions – this is it. But don't take my word for it,
listen to samples here:
Fitness Consulting Group
PO Box 1539
Elizabethtown, KY
42702-1539
US
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