with you that is truly killer.
Finding moments to "celebrate" with clients, can
build massive good will.
One moment to celebrate and make a big deal out of,
would be at assessments when the client shows progress.
Make this the event of their life!
* People get little / no recognition.
* They don't get it at work.
* They don't get it from friends.
* They don't get it at home.
When you give someone recognition, you light them up!
You make their day, you bond deeply, and you help send a
positive message out to the world that comes back via
good karma;)
How do you make something the "event of their life"?
You announce it to other campers, clients or members
and share the moment! You congratulate them!
You give them a gift that "freeze's the moment
forever."
There is another way to celebrate with clients
aside from progress during assessments...
It's called the "25th Session Celebration."
On the client or camper's 25th session...
Celebrate their 25th session as a testament to their
commitment to the program!
Congratulate them for making it this far, make them
feel great about their progress.
Give them a gift / a memento that becomes a talking
piece when they return home. A gift of any kind
will be talked about around the dinner table. A
gift that can be brought into the office will
be talked about at home ... and... at the office,
when they bring it in.
Can you think of a better way to pro-actively
stimulate word of mouth about your business?
You're also subtly "conditioning" clients /
rewarding them, for staying on and being
consistent.
Nothing better than making your clients
happy & improving your business at the
same time.
Dedicated to your success,
Pat
P.S. - If you want to make your clients REALLY
happy, it all begins with getting them
results. I've just added part 3 to the blog
post about becoming a better trainer or coach,
which equates to delivering better results.
Check it out here:
Do me a favor and share your tips in the comments
area if you have something others can benefit
from.
Fitness Consulting Group
PO Box 1539
Elizabethtown, KY
42702-1539
US
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